Calendars

Note: by Connecting Google Calendar you will also allow Google Meet access. You can change your conferencing provider settings here.

Calendar Access

Provide Default with access to your calendar(s) in order to pull availability and help facilitate scheduling with leads. This access allows Default to view your available time slots, sync event updates, create events, and send communication.

Default supports both Outlook and Google Calendar.

Add Calendar

In order to add your calendar, click the " + Add calendar " and follow the steps for authentication.

For Google Calendar Users

For Microsoft Outlook Users

Enable Calendar Sync

Enable Default to listen to Google Calendar webhook events in order to sync any scheduling updates within seconds.

This includes various actions such as:

• 🗑️ --> delete event from calendar, which allows you to remove events seamlessly without any delay.

• Rescheduling of events from calendar (eg any method that is not the Default re-scheduling link).

If sync is not enabled, calendar changes can take up to 12 hours before they are updated in Default.

To enable sync:

• Click on the vertical 3 dots next to the calendar "active" toggle

• Select "enable sync"

FAQs

Q: Does Default support connecting multiple calendars?

A: Yes, you can connect multiple calendars in Default. Just follow the same steps above. If you have multiple calendars, you need to choose one as the primary calendar. Default will use the primary calendar to send updates and events.

Q: Does Default sync calendar changes to events?

A: Default will not natively sync calendar updates without your authorization. It is recommended to enable sync once you have a calendar connected. Calendar sync is only supported for Google Calendar at this time.