Overview

The Observability feature helps identify and resolve form submission issues proactively. It provides real-time monitoring and alerts to ensure smooth form operations.

  • Alerts customers immediately when submission errors occur.

  • Acts as a proactive monitoring system, allowing customers to learn about issues directly from us.

  • Helps track and explain missing form submissions.

Form Observability provides a comprehensive monitoring and real-time alerts to ensure reliable form processing and uptime. This proactive monitoring system helps maintain consistent lead capture and identifies potential issues before they impact your business.

Configuration

Step 1: Enable Notifications in Settings

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Enable notifications in settings

Go to Settings > Notifications (or click here)

  • Ensure Slack is integrated

  • Verify your Slack user is mapped under Settings > Users > User Mapping (column)

Step 2: Enable Form Error Notifications

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Enable form error notifications

Toggle “Enable error notifications”

FAQs