Support Information

Default's support team works on Eastern Time. Our hours of support are from 8 AM to 6 PM, Monday through Friday.

Support is available via in-app chat, and email.

• In app chat can be accessed using the chat button in the bottom right of the app window.

• Reach us via email at support@default.com

SLAs may be unique per customer, please reach out to your Customer Success Manager via email, or reach out via our in-app chat to learn more.